TotalCARE® Help Desk

Welcome to the TotalCARE® support community.  We are here to help you capitalize on the exceptional value and performance that Keywest Technology delivers with every product.

Access Downloads, Troubleshooting and FAQs by clicking here!

TotalCARE Support Contacts:

Weekday Support:  Monday thru Friday anytime day or night
Puts you in touch with skilled application engineers.

United States Support: Call 800-331-2019 anytime Monday thru Friday
Asia/Pacfic Support: Call +65-3106-2499 anytime Monday thru Friday
Other International Regions: Call +1-913-492-4666 anytime Monday thru Friday
Note: On weekends and evenings, call above support numbers for alternate numbers. 

The following TotalCARE support is available during our weekday hours of 9 to 5 (UTC-6):

TotalCARE Online Tech Support Keywest Technology uses all popular IM programs so you can ask us a question for a quick response during tech support hours. 

• AIM: Keywest Tech
• Yahoo: media_xtreme
• MSN: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
• ICQ: 113986832
• Skype: Keywest_Technology_Support
• Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

TotalCARE Live Chat
Keywest Technology TotalCARE includes live chat during regular business hours to support any technical related issues. This service can be accessed from the "Chat with an Expert" link on the menu bar of by clicking here.

TotalCARE Email Support
Email remains a popular way to communicate with tech support at Keywest Technology. According to your needs, attachments are added to provide you with software patches, instructions, or informative brochures that will resolve your issues, often on the same day. Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it