Digital Signage

Keywest Technology extends TotalCARE technical support hours

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FOR IMMEDIATE RELEASE                                        

For More Information Contact:
David Little
800-331-2019 or 913-492-4666

The move means customers in virtually every time zone worldwide have a window during their day to reach live technical support.

(LENEXA, KS) July 26, 2007 - Keywest Technology today announced it has extended its TotalCARE technical support hours so customers in nearly all time zones worldwide can reach live technical support during their work day.

Live TotalCARE support hours now run from 7 a.m. to 10 p.m. (Central DST) Monday through Friday. The extension means the company's U.S. customers now have a 15-hour window for live technical support. Globally, extending the TotalCARE technical support hours will let customers have a window during their work day to reach live support.

"TotalCARE represents our very real commitment to delivering the utmost in service and technical support to our customers," said company president Nick Nichols. "By extending our live technical support hours, we deepen that commitment."

TotalCARE is Keywest Technology's revolutionary FREE no-worry warranty that covers parts, labor and technical support for one full year after the purchase of the company's MediaXtreme media server or Media POD point of decision player. Technical support is available to customers via the company's toll-free telephone number, interactive Web support and training, online messaging, live chat and email.

Keywest Technology also offers packages to extend the TotalCARE warranty beyond its initial year.

About Keywest Technology
Keywest Technology is a leading manufacturer of turnkey and custom products that are solutions for interactive digital signs, digital signage and related narrowcast video markets.  Based in Lenexa, Kan., the company is dedicated to delivering content technically as easy as a day at the beach. www.keywesttechnology.com

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