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TotalCARE® is our no-worry support plan that is included with the MediaZone Pro digital signage system, providing you added value with every purchase. TotalCARE coverage includes software support and maintenance for one-full year.
MediaZone Pro Software Updates: Learn more
MediaZone Pro users may check for updates at anytime directly in the MediaZone Editor Pro program.
 Access Software Patches, FAQs and Download Manuals on legacy products by clicking here!
DOWNLOAD TOTALCARE SUPPORT BROCHURE
Contact us for support
Phone Support: Monday thru Friday 9 to 5 CT (UTC-6)
Puts you in touch with skilled application engineers.
United States Tech Support: Call 800-331-2019 press option 2
International Regions: Call +1-913-492-4666 press option 2
Note: On weekends and evenings, call above support numbers for alternate numbers.
The following TotalCARE support is also available during our weekday hours of 9 to 5 CT (UTC-6):
Interactive Web Support and Training: Learn more
Using WebEx, Keywest application engineers can host a live support and/or training sessions right on customers’ own computers. Available during weekday hours.
Email Support: Email us
Depending on a customer’s needs, Keywest Technology can email software revisions, patches and updates. Available during weekday hours.
Live Chat: Chat now!
Contact our customer service, support and sales departments.
TotalCARE support can be extended at the time of purchase for up to three years total. And to add icing on the cake so to speak, all Keywest Technology media players include a 3-year hardware warranty, which together with TotalCARE support gives you one of the most comprehensive support/warranty packages in the digital signage industry. Now you know why we say, "technically, it's a day at the beach."
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TotalCARE Brochure
